01
AI employee roles
Reception, sales, support, scheduling, marketing, finance, HR and operations roles with specific tools and permissions.
Connect Workforce Live
Put AI employees and human employees inside the same business workflow.
AI Workforce is the operating layer for customers, tasks, communications, approvals, knowledge, automation and performance. Everyone works from the same business context.
Workforce Live
See the customer, the work and the people responsible for it.
The dashboard is designed around shared context. A task can move from an AI receptionist to sales, scheduling, finance and support without losing the customer history.
02
Human workforce
Availability, workload, tasks, communications and collaboration links stay visible for each employee.
03
Shared business workflow
Customers, tasks, approvals, calls and follow-up use the same operating history.
Twenty connected modules
Build the operating system in modules without breaking the shared foundation.
Every module uses the same organization, customer, employee, permission and activity model.
Workforce and tasksAI employees, human employees, assignments, workloads and approvals.
CRM and relationshipsCustomers, leads, history, opportunities and next actions.
CommunicationsCalls, email, SMS, chat, forms and smart routing.
AutomationTriggers, actions, workflow monitoring and reusable orchestration.
Knowledge and trainingDocuments, prompts, business rules, testing and feedback.
Reports and strategyRevenue, productivity, service, forecasts, goals and executive briefings.
Security and administrationPermissions, audit history, approvals, compliance and organization settings.
Enterprise and digital twinLocations, branches, cross-business reporting and a live operating view.
Inside the full digital business system
AI Workforce is the internal operating layer, not the entire architecture.
The public website and customer entry points sit in front of it. APIs and integrations connect it to calendars, accounting, ecommerce and other business systems. Hosting, data and security support it underneath.
- Website and forms can create CRM records
- AI Business Calls can create tasks and appointments
- Integrations can sync approved external systems
- Managers can see status and business outcomes
