Privacy policy
How this website handles project requests, ticket references and administrator access.
Last updated: September 12, 2026
Information you submit
The project form may collect your name, company, email address, phone number, area of interest and message. We use this information to review the request and respond to you.
Ticket memory
After a successful request, the website may place a signed, HttpOnly cookie in your browser for up to 30 days. The cookie contains a ticket reference and expiry time. It does not contain your name, email address, phone number or message. You can remove the remembered ticket from the contact page.
Spam and security checks
The form uses a first party human question, a hidden spam field, CSRF protection and rate limiting. Rate limiting stores a one way hash of the connection address with recent submission times. The website does not store the address itself in that rate limit file.
Administrator access
Submitted project requests are available in a password protected administrator dashboard. Authorized administrators can review the message and mark the ticket as new, in progress or closed.
Sharing and retention
SpaceTracker Solutions does not sell submitted contact information. Information may be shared with service providers when required to operate the website or deliver a requested service, subject to appropriate safeguards.
Your choices
You may request access, correction or deletion of personal information by contacting privacy@spacetrackersolutions.com.
Security
We use reasonable technical and administrative measures to protect the website and submitted information. No internet transmission or storage system can be guaranteed completely secure.
Contact
Questions about this policy may be sent to privacy@spacetrackersolutions.com.